ADHYAPAN – Train the Trainer Program
To train the trainers on how to deliver the sessions effectively, TNI, evaluation techniques, Maintaining Quality Standards at sites & learn about Adult Learning Principles.
Training Horizons at SMC-India:
Presenting JMTs (SMC-India’s Pride)—We recruit, nurture, and equip budding Hotel Management Graduates to ascend as industry leaders.
Our one-year Management Training Program encapsulates a blend of theoretical and practical exposure in Facility Management, offering a kaleidoscope of industry segment insights to the JMTs.
2 Months
Of Bootcamp Training
10 Months
of On the Job Training
Training Horizons at SMC-India:
Presenting JMTs (SMC-India’s Pride)—We recruit, nurture, and equip budding Hotel Management Graduates to ascend as industry leaders.
Our one-year Management Training Program encapsulates a blend of theoretical and practical exposure in Facility Management, offering a kaleidoscope of industry segment insights to the JMTs.
2 Months
Of Bootcamp Training
10 Months
of On the Job Training
Specialized Training Programs
SAKSHAM V2.0 – Creating Champions in Retail & Healthcare
The word ‘SAKSHAM’ means ‘to be capable’ – ATMANIRBHAR.
We are aligned with our country’s new policy of ATMANIRBHAR BHARAT.
To prepare the SME’s who shall be able to do site setup in their respective domains.
PARAKH – TNI & Assessment
With the Aim to Analyse the Training Needs and ensure that employees are learning. We have started with the evaluation of staff at Premium sites. This shall help us analyse the gaps in training and shall create scope of improvement.
An incentive-based program where supervisors are groomed and promoted as Training Champ, and they conduct regular on the job training for the housekeeping staff at the unit level.
Our team members are trained and certified by 3rd Party firms specialized in their field to ensure our staff is well-versed in basic safety processes in a facility.
By using cutting-edge technology, we have transformed facility management, making training more efficient than ever before.
Our initiative, mTrainer, encapsulates real-time training oversight and insights, delivering a window into the progress right at our clientele’s fingertips.
Our robust training framework is the linchpin that empowers our relentless training cadre to foster a continuum of learning across all units, while stringent safety protocols remain entrenched. This endeavor is solely directed towards cultivating enlightenment and vigilance, thereby ensuring a sanctuary of safety for our personnel and patrons alike.
Endorsement through Independent Scrutiny: Our commitment to eclipsing the zenith of quality is validated through external assessments by third-party auditors. This rigorous examination of our quality benchmarks ascertains that we not only meet but exceed the anticipations of our clientele, perpetuating a hallmark of unrivaled quality standards.
Site Certifications via 3rd Party Audits
External Audit of Quality standards conducted to ensure we match customer expectations and best in class quality standards.
SMC Integrated Facility Management Solutions Limited is India's first IFM company to independently conduct service excellence and quality audits, ensuring the meticulous implementation of standardized operating processes at unit levels.
Utsav Celebration
Celebration of Excellence for Highest Scorer Retail and Healthcare Units in 3rd Party Audits, conducted by our external audit partner, Shaw and Hotels, who certifies our sites by analyzing our processes and quality standards.
SMC Integrated Facility Management Solutions Limited celebrates the quarterly success of the highest-scoring retail and healthcare units:
- Invitations and welcomes from our respected clients
- Motivational Message from Chief Operating Officer, SMC India, Mr. Edward D’Souza
- A short speech by other team members
- Rewards and Certificate Distribution
- Fun Activities and Snack Distribution
Site Certifications via 3rd Party Audits
External Audit of Quality standards conducted to ensure we match customer expectations and best in class quality standards.
India’s First IFM Company to conduct its own Service Excellence & Quality Audits to ensure SMC Integrated Facility Management Solutions Limited India’s Standard Operating Processes are well implemented at unit levels.
Utsav Celebration
Celebration of Excellence for Highest Scorer Retail and Healthcare units in 3rd Party Audits, conducted by our External audit partner- Shaw and Hotels, who certifies our sites by analyzing our processes and quality standards.
SMC Integrated Facility Management Solutions Limited celebrates the quarterly success of the Highest Scoring Retail and Healthcare Units:
- Invitation and Welcoming of our respected clients
- Motivational Message from Chief Operating Officer SMC India – Mr Edward D’Souza
- Short Speech by other Team Members
- Rewards and Certificate Distribution
- Fun Activities and Snacks Distribution
No. of JMT’s passed out
-
No. of training modules: English-84, Hindi-74
-
No. of SOP’s created: 50+
-
No. of Saksham candidates created with pictures: Retail-22, Healthcare-32
